NETFUTURE Technology and Human Responsibility -------------------------------------------------------------------------- Issue #126 December 18, 2001 -------------------------------------------------------------------------- A Publication of The Nature Institute Editor: Stephen L. Talbott (stevet@netfuture.org) On the Web: http://www.netfuture.org/ You may redistribute this newsletter for noncommercial purposes. Can we take responsibility for technology, or must we sleepwalk in submission to its inevitabilities? NetFuture is a voice for responsibility. It depends on the generosity of those who support its goals. To make a contribution, click here. CONTENTS --------- Editor's Note Quotes and Provocations How Can We Hold the Balance? Wrangling over Odysseus: An Exchange with Kevin Kelly DEPARTMENTS Books Received How to Teach in a Post-Modem World Correspondence Pen and Paper (Richard Smith) The Illusory Self Is Indeed Nobody (Malcolm Dean) Misconceptions About Knowledge Management (Michael Knowles) Announcements and Resources CPSR Conference: Shaping the Network Society About this newsletter ========================================================================== EDITOR'S NOTE The last issue of NetFuture, with its essay about Odysseus and technology, brought as much positive comment as anything I've ever published in the newsletter. However, complaints are often more valuable to readers, so I include below an exchange I've had with Kevin Kelly, who took issue with my summary dismissal of a remark by Danny Hillis (or was it a summary dismissal of Danny Hillis?). The Fall issue of The Nature Institute's In Context newsletter is now available online. In it you'll find discussion of the nature of qualities, a remarkable comparison between the skulls of wild and captive lions, and a look at some aspects of the current research on complexity -- research that is widely regarded as a scientific revolution. http://natureinstitute.org/pub/ic/ic6. Response to the fund appeal of a few weeks ago has been gratifying, and those of you who have contributed should soon be receiving acknowledgment and thanks, if you haven't already. I am happy to report that we have just now, as I write, gone over the top in our matching-grant challenge. Of course, there is always next year's budget! If you need a little year- end adjustment to your financial portfolio in the form of a tax-exempt contribution, see http://www.netfuture.org/support.html. SLT Goto table of contents ========================================================================== QUOTES AND PROVOCATIONS How Can We Hold the Balance? ---------------------------- In response to the idea of disconnecting from email (NF #121, 122, 124), Martin Raish sends this along from Anne Morrow Lindberg's Gift from the Sea: Instead of planting our solitude with our own dream blossoms, we choke the space with continuous music, chatter and companionship to which we do not even listen. It is simply there to fill the vacuum. When the noise stops there is no inner music to take its place. We must relearn to be alone. It is a difficult lesson to learn today to leave one's friends and family and deliberately practice the art of solitude for an hour, or a day, or a week. For me, the break is the most difficult. Parting is inevitably painful, even for a short time. It is like an amputation, I feel. A limb is being torn off, without which I shall be unable to function. If one sets aside time for a business appointment, a trip to the hair- dresser, a social engagement, or a shopping expedition, that time is accepted as inviolable. But if one says: I cannot come because that is my hour to be alone, one is considered rude, egotistical or strange. What a commentary on our civilization, when being alone is considered suspect; when one has to apologize for it, make excuses, hide the fact that one practices it like a secret vice. I find there is a quality to being alone that is incredibly precious. Life rushes back into the void richer, more vivid and fuller than before. And Philippe Lewis, remarking on my comments about keeping a balance in the face of email and other pressures, writes: I wholeheartedly agree. I'd love to hear more of what other readers are doing to improve their own life with regards to technology. I for one have taken to slowing down my walking pace and remembering to breathe. I'd be happy to hear from others about what you are doing to "hold the balance". If the situation merits, I'll summarize for the rest of the readership. Wrangling over Odysseus: An Exchange with Kevin Kelly ----------------------------------------------------- In "The Deceiving Virtues of Technology" (NF #125) I offered this paragraph: We hear much talk about transformation about the coming Great Singularity, the Omega Point, the emergence of a new global consciousness. But, to judge from this talk, we need only wire things up and the transformation will occur automatically. Complexity theorist Ralph Abraham says that "when you increase the connectivity, new intelligence emerges". Our hope, he adds, is for "a global increase in the collective intelligence of the human species .... a quantum leap in consciousness". And computer designer Danny Hillis tells us that "now evolution takes place in microseconds .... We're taking off .... There's something coming after us, and I imagine it is something wonderful". (Quotations drawn from "Flocking Together through the Web" by Joel Garreau, Washington Post, May 9, 2001) I then proceeded to disparage this kind of view as "Evolution for Dummies" or "Plug-and-Play Evolution just add connections and presto! a quantum leap in consciousness!" On the occasion of delivering that talk, I was called to account by one audience member who was offended by my "absurdly simplistic summary of Abraham's work" (or something like that). Then, after the talk appeared in NetFuture, Kevin Kelly, the founding editor of Wired magazine, complained about my treatment of Hillis. This led to an exchange of views, reproduced here. --------------------- Steve, I enjoyed your latest essay. One thing unsettled me. I happen to know Danny Hillis fairly well. I know you are using him as a symbol; but that is what unsettles me. He is not a symbol. He is a person. His intelligence, his spirit, his soul are not captured and not represented by the quote you use. If out of the blue you had asked me last week who is the most spiritual technologist I know, I would have said Danny Hillis. He grew up in India of missionary parents. He is constantly thinking about the other dimensions of technology. He has a spiritual life, too. He is at least as rounded as you are. And there is no doubt in my mind that if I had to choose between Odysseus and Danny as a model, I'd choose Danny. He is far more inventive, far more original, far more witty, and far more whole than Odysseus was. I only mention this because this example is not an isolated case. If I have any complaint about your essays in general it is that you tend to look down upon techno-promoters as inferior people: In this view they are broken, misguided people, who thus generate broken misguided ideas. In my experience, however, they are some of the more rounded, deeper, and most human people that I know. I think this resident bias harms your arguments. And as I mentioned before, I think the stance you have taken with technology and its adherents to view it as an enemy in the long run cannot lead to full under understanding of it. I think only love leads to full understanding. --kk --------------------- Kevin -- I'm puzzled. I have never met Danny Hillis, I know absolutely nothing about his character, and I would certainly not presume to speak about his spiritual depth or roundedness as an individual. I was responding to a statement he offered to the press. If this statement was in any way misquoted, or is at all misrepresentative of his thought, then I would like to know about it, and would be happy to modify my treatment of the issues accordingly. There is no shortage of statements like the one attributed to Hillis for me to draw on; they are "in the air" these days. The fact is that a lot of people (who tend to be darlings of the press) get a lot of mileage by issuing colorful statements of this sort. In doing so, they are reaping the benefit of, and further reinforcing, a view that is becoming deeply influential. One should be allowed to offer a forceful response to this view without passing judgment on the moral character of those who promote it. It happens that the remarks by both Abraham and Hillis perfectly illustrated the main point of my talk, which was that the intelligence and techne of the self-aware deviser has been giving way before the ubiquitous, automatic, frozen intelligence of our devices. As I put it in my talk (which compared Odysseus, man of many devices, with Silicon Valley's man of many gadgets): The techne that devises is being co-opted by its own devices. Odysseus was on his way to being a true contriver; we seem content to be mere contrivances. (Incidentally, while this comparison between Odysseus and wired moderns was central to my argument, I in no way made Odysseus a general model for today's human being. My treatment dealt with sweeping, irreversible historical change, and acknowledged that Odysseus was in some ways quite primitive.) When Hillis talks about evolution taking place in microseconds, he is clearly thinking of machines, in which he vests great hope for the "something wonderful" that is coming after us. As for Abraham's ramifying connections that bring a quantum leap in intelligence: am I mistaken in thinking that, foremost in his mind, too, is the connectivity afforded by the machinery of the digital age? I am well aware that those quoted remarks arise from a complex body of work partly, in fact (in Abraham's case, and I suspect also Hillis') from the body of work known as "complexity theory". Having looked a good deal into this work, I remain thoroughly unconvinced that simply multiplying the number of connections and the intricacy of networks, or appealing to feedback mechanisms and the mutual interactions of complex adaptive agents, or invoking semi-mystical notions of emergence and self-organization at the edge of chaos, in any way changes the mechanical and automatic nature of the intelligent systems so many people are praying in aid of our future. Of course, many will counter my remarks by noting how numerous technologies, from pencil and paper to procedures for indexing and accounting, from alphabets and number systems to printing press and calculator, have enabled us to "leverage our intelligence". But it would be truer to say "leverage certain aspects of our intelligence with a vengeance". As I said in the talk, all this leveraging sets up a kind of positive feedback loop that continually accentuates the prevailing one- sidedness: We have invested only certain automatic, mechanical, and computational aspects of our intelligence in the equipment of the digital age, and it is these aspects of ourselves that are in turn reinforced by the external apparatus. My own sense (partly expressed in "The Great Knowledge Implosion" in NF #84) is that the profound shift from reliance on the sources of living intelligence in ourselves to the "frozen" intelligence in our machines has resulted in an unprecedented contraction of knowledge. The contraction is distantly hinted at in the old phrase, "we're learning more and more about less and less", and in the concern about deeper sorts of understanding being shivered into informational bits, with no one able to put Humpty Dumpty back together again. Well, I doubt whether these few words will help much. In general, I agree that brief dismissals of anyone's views don't often serve much of a purpose and they tend to get people unnecessarily riled up. I confess that I used the quotations primarily because they suited my rhetorical purpose so well. But I also do think the pronouncements at issue, which have colonized substantial portions of the intellectual landscape, urgently need some good, healthy ridicule, if only to counter the aura of esoteric authority and the Olympian heights from which they are so often intoned. I do not, however, venture my criticism casually. For what it's worth, I point below to a recently published article of mine about complexity theory. It's just the first half of a two-part essay, which in turn is merely a sketchy extract from a monograph-length treatment due in several months. Moreover, this first article does not contain my critical assessment of the work on complexity. Rather, it attempts a brief summary of some (not all) of the themes and methodological principles of the work. Writing this summary seemed to me an essential public service, given how little the public understands the often dramatic claims coming from the Santa Fe Institute and elsewhere. These claims have a lot in common with what we heard from Abraham and Hillis, and I hope my article will suggest to you that I was not altogether unaware of the celebrated lineage of the remarks I disparaged. Finally, my references to technology as an "enemy" are nearly always coupled with acknowledgment of it as an exalted gift and my repeated point has been that we receive the gift precisely by accepting the enmity for what it is. The paradox is intentional; it's the only way to keep from killing the living truth of the matter between the either/or pincers of a dead and mechanical logic a logic that asks us to be "for" or "against" technology. Once we accept these terms, then whichever way we decide, the machine wins, since it has taken over our thinking. Steve --------------------- Steve, I have no problem with anyone criticizing the views of others, even views represented by what that person said as captured by a simple and short quote. But it wasn't just Danny's view; it was his whole mind you were after: When we try to create an artificial mind, are we trying to program an Odysseus or a Danny Hillis? It makes a difference! and, if I may say so, it is vastly easier to capture aspects of Hillis' intelligence in a computer than it would be to capture much of Odysseus' intelligence. We have, after all, spent the last several hundred years learning to think computationally, to formulate and obey rules, to crystallize our thoughts into evident structures of logic. It was on this path that we felt compelled to develop computers in the first place, and it is hardly surprising that these computers turn out to be well designed for representing the kind of Hillisian thinking embodied in their design. In the above passage you suggest that it is vastly easier to capture aspects of Hillis' intelligence in a computer than it would be to capture Odysseus. You've just admitted that you have never met Hillis and "know nothing about his character." I know Hillis and I think you simply picked the wrong guy. "Hillisian thinking" is not more machine-like than Odysseusian thinking, unless you were not thinking of Danny Hillis but were using Hillis as a symbol of something, some kind of brainy, humorless, computational type of intelligence which is not what Danny Hillis' mind is like. And if Hillis is merely a metaphor, an emblem of that kind of withered human mind that complexity and computer experts are suppose to have, then I ask that you get to know these folks better, because that assertion does not match up with my experience. You ended by saying: Finally, my references to technology as an "enemy" are nearly always coupled with acknowledgment of it as an exalted gift and my repeated point has been that we receive the gift precisely by accepting the enmity for what it is. The reason I find this correspondence worthwhile is that among all the critics of technology, Steve, I find that you have the most patience and the most honesty in investigating it. My mild chastisements to unleash your respect for technology and its adherents come from the fact that you are so close already. Most critics so loathe technology, or so embrace it, that they can't say anything truthful about it. I read and respond to your wonderful essays precisely because you are trying to confront both the gift and the curse. Because you care about what you say, I care about what you say. You should check the record of what you say. Most of the time in your essays you are pointing out the curse and the price of the gift, rather than the joy and the liberation of the curse. And very occasionally, perhaps unconsciously, you'll confuse the sin with the sinner, the curse with the accursed, the price of technology with those who love it. I am nudging you toward greater consideration of the benefits of our marriage to technology. You may think these benefits are well known, almost cliche, but I think they are still unexplored and make better sense in the wider context which you bring. A fan, as always, --kk --------------------- Kevin -- Many thanks for your response, very effectively handled as always (and characteristically gracious as well). With the Odysseus/Hillis bit I was arguing that AI has ignored the evolution of the mind. It was the modern mind I was contrasting with an earlier form of the mind, not Hillis with other moderns. He was chosen mostly because he had already been mentioned, but also because he excels as a computer designer, and therefore excels in those aspects of human mentality required for designing computers (which led to my point about the computer naturally being well adapted for representing the kind of thinking designed into it). But it is our entire culture that "spent the last several hundred years learning to think computationally, to formulate and obey rules, to crystallize our thoughts into evident structures of logic". I happen to think that learning these things learning them as well as Hillis, if we are as fortunate as he is an essential requirement for being a modern human being. Of course, my whole point is that we need, as a culture, to work toward something else as well, so as to escape the one-sidedness of this current evolutionary thrust. It is, after all, a disaster if the mind ever ceases to transcend itself. I would be chagrined if anyone took me to be representing Hillis as someone whose mind could more easily be programmed because it is inferior to the minds of us more enlightened (not to mention, unbearably arrogant) types. That would be to drop the whole historical point of the passage. By the way, the rest of your response provides an excellent basis for us to pursue the exchange at a really fundamental level, if we should find the occasion and to do so without the distraction that can swirl around dismissive pot shots fired off in the direction of particular individuals. (Whoops! I guess I just now implicitly acknowledged how easily such pot shots become counter-productive. So here occurs a brief brief, I said! bow in your direction.) Steve --------------------- Steve, As you put it here, I have no objection. In fact I agree with it totally, except for the first sentence of your second paragraph. I don't think AI research has ignored the greater dimensions of the mind, in the usual sense that they overlooked it. Rather AI to date has simply been so primitive that it has been unable to represent or even seek to represent much beyond cognitive computation. Calculation, like evolution, turns out to be surprisingly easy to mechanicize since both are almost mathematical processes. Who would have guessed that complex mathematics could be put into software, but that is what the amazing program Mathematica is. Since Danny Hillis has been dragged into this discussion I should mention that his own theory is that while many people think that emotional states are aspects of humanity that might only become captured by silicon long after calculation has been replicated, his belief is that emotions may turn out to be necessary and fundamental to higher thinking itself, and in fact easier to create in machines than sophisticated "thinking." He would be the first to point out, and I would agree, that emotion and cognition are in no ways the sum of what makes human thought so interesting. We first tackle these two varieties in part because the new concept of computation is how we now conceive ourselves as thinking, and in part because these functions are easier to replicate. In the spirit of giving, I offer this recycled bit of news I wrote a few years ago on the invasion of the computational metaphor, which may fit into your larger point. The Computational Metaphor The least noticed trends are usually the most subversive ones. First on my list for an undetected upheaval is our collective journey toward the belief that the universe is a computer. Already the following views are widespread: thinking is a type of computation, DNA is software, evolution is an algorithmic process. If we keep going we will quietly arrive at the notion that all materials and all processes are actually forms of computation. Our final destination is a view that the atoms of the universe are fundamentally intangible bits. As the legendary physicist John Wheeler sums up the idea: "Its are bits." I first became aware of this increasingly commonly held (but not yet articulated) trend at the first Artificial Life Conference in 1987, where biological reproduction and evolution were described by researchers in wholly computer science terms. The surprise wasn't that such organic things could be given mathematical notations, because scientists have been doing that for hundreds of years. The surprise was that biological things could be simulated by computers so well. Well enough that such simulations displayed unexpected biological properties themselves. From this work sprang such fashionable patterns as cellular automata, fractals, and genetic algorithms. The next step in this trend was to jettison the computer matrix and re- imagine biological processes simply in terms of computer logic. But to do this, first computation had to be stripped from computers as well. Starting with the pioneering work of Von Neumann and Turing, a number of mathematicians concluded that the essential process of computing was so elementary and powerful that it could be understood to happen in all kinds of systems. Or, in other words, the notion of computation was broadened so wide that almost any process or thing could be described in computational terms. Including galaxies, molecules, mathematics, emotions, rain forests and genes. Is this embrace just a trick of language? Yes, but that is the unseen revolution. We are compiling a vocabulary and a syntax that is able to describe in a single language all kinds of phenomena that have escaped a common language until now. It is a new universal metaphor. It has more juice in it than previous metaphors: Freud's dream state, Darwin's variety, Marx's progress, or the Age of Aquarius. And it has more power than anything else in science at the moment. In fact the computational metaphor may eclipse mathematics as a form of universal notation. This quickening of the new metaphor was made crystal clear recently in the work of mathematicians and physicists who have been dreaming up the next great thing after silicon chips: quantum computers. Quantum computers lie at the convergence of two "impossible" fields, the world of the impossibly small (quantum states), and the world of the impossibly ghostly (bits). Things get strange here very fast, but one thing is strangest of all. In the effort to create mathematical theories of how matter works at levels way below sub-atomic particles, and in the effort to actually build computers that operate in this realm, some scientists have found that using the language of bits best explains the behavior of matter. Their conclusion: Its are bits. Young Einsteins such as mathematician/theoretical physicist David Deutsch are now in the very beginnings of a long process of re-describing all of physics in terms of computer theory. Should they succeed, we would see the material universe and all that it holds as a form of computation. There will be many people who will resist this idea fiercely, for many good reasons. They will point out that the universe isn't really a computer, only that it may act as if it was one. But once the metaphor of computation infiltrates physics and biology deeply, there is no difference between those two statements. It's the metaphor that wins. And as far as I can tell the computational metaphor is already halfway to winning. --kk --------------------- Kevin -- I think you're right disastrously right about the metaphor winning. Well, if anything, we've got too much on the table now for a focused conversation. We'll have to see what we can do to pick up, or weave, a coherent, manageable thread. Meanwhile, thanks for contributing. Steve --------------------- For a continuation of this dialog, see: http://www.netfuture.org/2002/Apr0202_130.html Related articles: ** "The Lure of Complexity" in In Context #6 (newsletter of The Nature Institute): http://natureinstitute.org/pub/ic/ic6/complexity.htm ** "The Great Knowledge Implosion" in NF #84: http://www.netfuture.org/1999/Feb0999_84.html#4 ** "The Central Metaphor of Everything?" by Jaron Lanier (recommended by Kevin Kelly): http://www.edge.org/documents/day/day_lanier.html SLT Goto table of contents ========================================================================== BOOKS RECEIVED Over the past year or two I have been sent many books, an impressive number of them written by NetFuture readers. In this issue I inaugurate a "Books Received" section, in which I will try to start working through the backlog. The notices here will generally be brief and will not be reviews in any full sense. SLT How to Teach in a Post-Modem World ---------------------------------- Notes concerning Breaking Down the Digital Walls: Learning to Teach in a Post-Modem World, by R. W. Burniske and Lowell Monke (Albany, N.Y.: State University of New York Press, 2001). http://www.sunypress.edu/breaking.html. Much about educational policy today seems aimed at deadening the heart of the classroom exchange the living engagement between student and teacher. Everything that makes this engagement vital the unpredictability about where it will lead, the pursuit of an interest felt in this very moment, the vitality of a genuine investigation (rather than memory-dumping, whether by teacher or student), the teacher's openness to being personally re-shaped by the classroom encounter in sum, everything that goes into a true meeting of self and other or self and world is all too easily lost in the attempt to transmit a known and predeclared body of information. The problem arises, not only from standardized testing, but from the general subordination of the teacher to a bureaucracy-imposed curriculum. When teachers cease to be learners in their own own jobs, how can students discover what it means to become learners? What is so wonderful about Breaking Down the Digital Walls is that the book itself embodies and demonstrates a learning exchange worthy of any classroom. Burniske and Monke have constructed the book from the extended dialog they carried out as they struggled (part of the time from opposite sides of the globe) with the challenges, excitements, and discouragements of their pioneering computer technology classes for high schoolers. The result is no final declaration about the online learning projects that figure heavily in the book. Rather, it is a mind-opening exploration of the conundrums you will never hear articulated in the standard sales pitch for wired classrooms. There is just enough tension between the more optimistic Burniske and the more pessimistic Monke to keep things interesting, while not so much difference that the dialog loses its driving coherence. Given that the book gains its force from the authors' sustained conversation, standalone excerpts tend to lose a lot of their significance. Nevertheless, here is one of countless passages that I am sure many NetFuture readers will appreciate (Monke is speaking): Ever since the drive for efficiency gravitated from the new assembly- line factories into the schools at the beginning of the twentieth century, the power of classroom teachers to shape the structure of their students' education has gradually diminished almost to nil. Michael Apple, among others, has pointed out that this trend continues with reliance on prepackaged computer software programs, which "can cause a decided loss of important skills and dispositions on the part of teachers. When the skills of local curriculum planning, individual evaluation, and so on are not used, they atrophy." He argues that the use of predesigned computer programs contributes to this long-running trend of deskilling and depowering teachers.... I find considerable personal irony in this critique. One of the factors that attracted me to computers in the early 1980s was the inability of anyone to tell me what to do with them. No one was able to fit them into the curricular strait jacket. Even during the period when schools were setting up separate computer literacy labs no one was successfully prescribing the instruction that went with them. Those of us who jumped into teaching with and about computers early on were able to pretty much call our own shots. We ran our programs in the gaps between the well-defined planks of the curriculum. Many of us were ceded a large degree of autonomy by administrators who had no idea what these machines might be good for (which is not to say that we did). Perhaps this is why there is such a revolutionary atmosphere at educational computing conferences. Many computer teachers have had the same experience I have had, and their eyes have been opened to the need for real change in the way we educate our children. Teaching in the gaps demanded that I rethink almost everything I knew about education. This was confusing but also liberating, for I began to understand how restricted the role of the teacher had become in the traditional classroom setting. I began to recognize the very thing Apple bemoans: that most teachers have little authority to really shape learning according to the individual and group needs of their students and themselves. Unfortunately, it seems that many computer teachers have concluded that just because the computer allowed them to slip into their own gaps in the curriculum, spreading the use of them all over the schools will somehow result in fostering the needed revolution. They don't recognize that what liberated them was not really the computer itself but its newness to education, a feature that always causes problems for rigid bureaucracies for a while. As I watch the way computers are being deployed in schools today I see that the bureaucrats are beginning to catch up to the computer .... The trend toward networking classrooms and buying server-resident software so that each class has access to the same district-selected material is another means of standardizing instruction and further depowering the classroom teacher (though often the teacher, in getting retrained as a technician, does experience some rejuvenating sense of power, albeit over a machine, not the curriculum). (pp. 61-62; references omitted) Monke, as many of you know, has been an occasional columnist for NetFuture. His "The Web and the Plow", now a chapter in Breaking Down the Digital Walls, first appeared in NF #19. You will find it here: http://www.netfuture.org/1996/May1696_19.html#4. SLT Goto table of contents ========================================================================== CORRESPONDENCE Pen and Paper ------------- From: Richard Smith (smith@sfu.ca) Dear Steve, A few years ago I started a seminar class with my students with the assignment that they were to write to me, on paper, with a pen, about something real and significant that had happened to them directly (no mediated experiences). They were also to choose the pen and paper carefully. The result was wonderful and it set the tone for a great seminar. You do exactly the same thing for me every time you write one of your newsletters make me take a step back from what I am doing, and think about it all more carefully. Thank you. Richard The Illusory Self Is Indeed Nobody ---------------------------------- Response to: "The Deceiving Virtues of Technology" (NF #125) From: Malcolm Dean (malcolmdean@earthlink.net) Buddha showed logically that self is an illusion. There never was any kind of split between Man and Nature because, Nature being all, there is only a shifting relationship of aggregate forms. There is Nobody. What is being challenged, increasingly and fundamentally, is the cultural meme of a unique and separate self, a supposition which, if it can be supported at all today, will certainly vanish in a world of intelligent, interconnected noosphere of animal, vegetable and mineral devices. This is the same meme at the center of Egyptian resurrectionism, which was borrowed by subsequent religions, and in its extreme form is used as a justification for murder and jihad. The cultural shockwaves now travelling around the world are merely announcing the tsunami of its demise. Malcolm Dean Writer, Editor, Journalist 1015 Gayley Av #1229, Los Angeles CA 90024-3424 Misconceptions About Knowledge Management ----------------------------------------- Response to: "The Deceiving Virtues of Technology" (NF #125) From: Michael Knowles (mike@mwknowles.com) Hi, Steve, An excellent, excellent article. I have been discussing the concept of knowledge management at some length with colleagues and coworkers, and particularly the problem of why knowledge management systems do not work. The engineers keep looking for more powerful heuristic algorithms, faster engines, deeper databases, and end up with nothing useful. They have yet to understand that this thing they call knowledge management has nothing to do with data per se. Knowledge management is about the recording of human endeavor, creativity, and choice, not about accumulated data. You are so right about the lethargy of human thought in the high tech world today; there's an expectation that some critical mass will be reached, after which point the sum of all consciousness will be accessible to anyone with a hand-held device or computer. I feel sad when I hear people speak that way. Knowledge management is nothing more than the recorded history of humans in an organization rendered accessible to the inquiring mind. It is or, at least, should be a record of human endeavor and interaction that can be perused by people willing to observe relationships and draw their own conclusions, and then interact with other people and draw larger, deeper conclusions that machines can never attain. I know that it is trite to say that we seem to be in a headlong rush into numbness, but there is a fear that drives many people in the high tech world today. Fear and a blind acceptance of clever words devised by minds of shallow thought. I look forward to reading your columns, if only to know that there is someone else out there who is not taken in. Thanks, Michael Knowles Writer and Publisher http://www.mwknowles.com/ Goto table of contents ========================================================================== ANNOUNCEMENTS AND RESOURCES CPSR Conference: Shaping the Network Society -------------------------------------------- Computer Professionals for Social Responsibility (CPSR) and the National Communication Task Force on the Digital Divide are sponsoring a May 16 - 19 conference called "Shaping the Network Society: Patterns for Participation, Action and Change". It is the eighth biannual Directions and Implications of Advanced Computing (DIAC) symposium and will be held in Seattle. An interesting feature of the conference is its focus on patterns: To promote bridge-building, we are soliciting "patterns" instead of abstracts, that will be developed into full papers for this symposium. A "pattern" is a careful description of a solution or suggestion for remedying an identified problem in a given context that can be used to help develop and harness communication and information technology in ways that affirm human values. For more information, including how to structure a "pattern", go to http://www.cpsr.org/conferences/diac02/. Goto table of contents ========================================================================== ABOUT THIS NEWSLETTER Copyright 2001 by The Nature Institute. You may redistribute this newsletter for noncommercial purposes. You may also redistribute individual articles in their entirety, provided the NetFuture url and this paragraph are attached. NetFuture is supported by freely given reader contributions, and could not survive without them. For details and special offers, see http://netfuture.org/support.html . Current and past issues of NetFuture are available on the Web: http://netfuture.org/ To subscribe or unsubscribe to NetFuture: http://netfuture.org/subscribe.html. Steve Talbott :: NetFuture #126 :: December 18, 2001 Goto table of contents