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Brownrigg, Ray
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Automatic Phone Answering Can Improve Customer Service
It's all in how the automatic answering systems are used
Monke, Lowell
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High School Students and Technology Assessment
Is efficiency at war with value?
Talbott, Stephen L.
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The Fundamental Deceit of Technology
Don't Expect Phone Answering Systems To Become Friendlier
The Great Crusade Against Censorship
Really, folks, get serious
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Last revision: Jan 28, 1997